“Yerushalayma” Company policy

Terms of Use

Welcome to the ” Yerushalayma ” website.

By using the Website (hereinafter: “the Customer”) you agree to accept all of the following conditions:

Information and personal information

1. The purchase of products of “Yerushalayma” (“the Products”) on the website requires filling out a form that includes a name, full address, e-mail, telephone number and payment form that includes the customer’s credit card details and additional details as required.

2. The provision of false, inaccurate, misleading, defamatory (including personal information) information is strictly prohibited. The provision of such information may be considered a criminal offense, and may result in legal actions against the customer, including damages that may be caused to the Company’s website, its owners, its managers or anyone else who represents the company.

3. Entering inaccurate details allows the company to immediately cancel the sales order.

4. It is also forbidden to transfer the account on the Website to another party without the prior written consent of the Company.

5. One may purchase products on this site on the provision that they are:

Buyers from countries specified in the purchase process at the site.

A person who has reached the age of 18 and is legally qualified.

A person who possesses a valid credit card from of one of the following companies: American Express, VISA, MASTERCARD, and Diners or is a PAYPAL account holder.

6. The Company reserves the exclusive right to prevent customers from using the Site for any reason, even if the customers have used the Website in the past, including the following:

• Incorrect information was provided by the customer;

• Performing an act or omission that may cause damage to the Company’s website and / or to any third parties, including customers and suppliers of the Company.

• Use of the Site’s services to perform an illegal act under the laws of the State of Israel or to facilitate or assist in the execution of such an act;

• Violation of these terms or conditions of any other online service offered by the Company.

• A financial debt to the Company or to entities related thereto;

Intellectual Property

1. The Company’s intellectual property rights include all content that are from time to time on this Site including, but not limited to, website design, product design, packaging design, product trademarks, trade names, product characteristics, commercial design and copyright which are in usage today or in the future by the company website, or another site of the company.

2. You may not, under any circumstances, copy, modify, disassemble, reverse assemble, or make any modification or adjustment of the Company’s intellectual property rights, the contents of the Company’s Website and the products appearing therein.

Operating Hours of the Company

The Company’s operating hours are Sundays through Thursdays from 09:00 to 17:00 Israel time except for Jewish holidays; If there is a call to our voicemail, please leave your details and we will try to contact you as soon as possible.

Price policy

The price of the products on the site, the terms of delivery, the shipping prices, the number of payments and any other data are at the sole discretion of “Yerushalayma” which may change them at any time, without notice.

Data Security

1. Web sites and communications networks are vulnerable to hacking and hacker attacks. Yerushalayma implements advanced defense mechanisms to preserve the privacy of the information on the website. Penetration of the company’s systems is a criminal offense under Israeli law. However, the Company cannot guarantee absolute immunity from computer intrusion, intrusion attempts, such as hacking and / or disclosure of statistics activity of the Web site systems used by the Company. If, notwithstanding the security measures taken by the Company, a third party enters the Website, the Customer shall have no claim, claim or demand against the Company.

The Client undertakes not to take any action to enter the Company’s computers illegally, to scan access paths or breeches in the Company’s computers, to crack the security or encryption systems that protect the Company’s website and the information therein or to assist in illegal activity as aforesaid.

By entering in your details and executing a transaction, you release Yerushalayma from liability for any damage caused to you and / or to anyone acting on your behalf due to attacks, hacking attempts and infiltrations of such information, and you waive any claim against Yerushalayma and / or anyone on its behalf in connection therewith.

2. The site operates on the Internet and other communications networks according to technological developments from time to time and depends on various factors such as: infrastructure, communication, server health, storage, etc., which may be corrupted, not function and be damaged due to various factors. “Yerushalayma” does not make any warranty regarding the proper operation of the site and / or operation of the Site without interruption and / or faults and / or will be immune to illegal access to “Yerushalayma” computers, whether it be damages, malfunctions, malfunctions, failures in the hardware, software or communication lines of “Yerushalayma” or any of its suppliers, or for any other reason, and “”Yerushalayma” will not be liable for any damage , Direct or indirect, or aggravation, etc. caused to you or your property as a result.

Responsibility

1. The Company shall not be liable for any inconsistency, deception or error contained in any information found on the Company’s website. The Company does not guarantee that the products offered for sale will suit your needs and requirements. The customer is responsible for checking the suitability of the products to his needs.

2. The Company makes every effort to maintain the proper functioning of the Company’s website. However, it is clarified that malfunctions may occur in the service and operation of the site, including faults of lines, hardware, software or communications.

3. Please note that since some of the products sold on the Company’s website are hand-made and on demand, the company cannot guarantee that the product will be exactly as it appears in the image on the site, including but not limited to the shape, color, size and design of the product.

4. The Company’s responsibility for the suitability of its products does not include damage caused maliciously or by improper use or use of items of the same type and / or excessive wear and tear and / or loss or theft. Wrong repair or service provided by anyone other than the Company – allows the Company to immediately cancel the above warranty. To remove any doubt, the Company disclaims all liability for consequential or secondary damages.

Service Instructions and Jewelry Warranty

1. The warranty for the jewelry is six months from the date of purchase. The jewelry item must be sent directly to: “Yerushalayma”, POB 34023. Jerusalem. Postal Code: 9134001.

2. The following details should be attached to the jewelry that was sent to our service department:

A. The customer’s name.

B. A detailed description of the problem.

C. Customer address.

D. Customer’s phone number.

E. Customer email address.

3. The jewelry should be packed in a secure box for shipment. All shipping costs are the customer’s responsibility and expense. For your protection, we recommend that you insure your item against all risks at a price that is at least the purchase price.

4. In no event shall the Company be liable to Customer whether contractual, tort or otherwise for any amount greater than the total payment paid by Customer for the Product.

5. The Company does not provide warranty for products ordered by the customer but not received for any reason, including but not limited to technical problems and / or human error.

General Rules of the Site

1. The Company may change from time to time, the terms and conditions presented above without notice. The new terms will be published and will take effect after publication.

2. The Company may change from time to time the structure of the Site including the service provided therein and its appearance, without notice in advance. Such changes may involve malfunctions or inconvenience, etc. The customer will have no claim, plea or demand against the Company regarding such changes or failures.

3. This site is intended for two channels of use: a) Personal use in the Store section. B) Commercial use in the ‘Wholesalers’ section.

The cost of the product in the Wholesale section is cheaper than the ‘Shop’ section, but the purchaser in the ‘Wholesalers’ section will have to order no less than 18 items to complete the order.

4. In the event of a typographical error, a typographical error, an error in the description of the product and / or its price, the terms of payment, the picture of the product or any other information, including receipt of the details of the purchaser – Yerushalayma may, but is not obligated to cancel a transaction.

Uploading responses from surfers on the site:

1. Do not publish on the site and / or upload links that violate the laws of the Torah, and the laws of the State of Israel, including:

pornographic content of a sexually explicit nature, threats, content that includes encouragement of racism or unlawful discrimination, content that constitutes defamation, infringement of privacy, harm to the public’s feelings.

Commercial advertising content or advertising for another commercial entity.

Content not relevant to the page where the response is found.

Content for which the surfer has no proprietary right – including copyrights and trademarks.

Content that contains viruses, applications or any other kind of harm.

False, counterfeit, or misleading content

Content of a harassing, offensive, hostile, threatening or rude in nature or content.

Any content that encourages the commission of a criminal offense or is likely to constitute the basis for a civil suit or liability;

Content that can mislead the public of surfers / consumers

Yerushalayma may review the contents uploaded by the customers prior to their publication on the site, and refrain from posting comments in its sole discretion and / or immediately delete them and may edit any content uploaded, at its sole discretion.

In the event of publication of prohibited comments, “Yerushalayma” may prevent the author of the post from posting any further comments and blocking the use of the site, including, blocking the IP number.

Stopping Usage of the site:

The Company is entitled, at its discretion, to terminate the activity of any user of the Site’s services, if he fails to comply with one of the terms of these Regulations, or violates any law provision, including blocking an IP number.

Return policy

1. The customer is entitled to return a product purchased through the site, within 14 days of receiving the product.

2. The returned product must be complete and in its original condition, within the package in which it is packaged, including the original labels and the invoice.

3. The right of return as aforesaid shall not apply to:

A. Products installed at the customer’s home;

B. Products manufactured specifically for the customer according to special dimensions or requirements;

C. Products that the law does not allow to return;

D. If the customer requests that the products ordered be delivered to him later than six months from the date of the transaction, the right of cancellation does not apply when the customer wishes to cancel the transaction after the date of delivery.

E. A transaction paid by the consumer with coupons, gift certificates or charged magnetic card.

4. In order to clarify, in any case of cancellation of the order, by the customer, and / or return of products (excluding – return of defective products and / or shipping error caused by the company), the customer will be obliged to pay for all expenses and charges including packaging expenses , Transportation and insurance fees for product delivery and return costs.

5. Only upon receipt of the product, will the Company refund the sale price, less 5% or 100 NIS (whichever is lower) as cancellation fees.

6. In any event, the Company shall not be liable for any loss or damage during delivery of the returned products.

Delivery

1. The products shall be delivered to the registered address as it appears on the virtual form provided by the customer or to any other address by mutual agreement between the parties in writing.

2. The customer waives any claim regarding the delivery time.

3. However, the company will try to supply: a) Products of the store that will arrive within 30 working days after receipt of payment and confirmation from the customer’s credit card company b) The wholesalers’ products will arrive within 60 working days after receipt of payment and confirmation from the Customer’s credit card company.

4. The shipment of the products from the Store Department to the customer will be carried out by swift, Express mail, and will arrive directly at the address of the customer.

The shipment of the products from the “wholesalers” section to the customer will be sent via a shipping company,

5. In the event of removal of the item for shipment, the Company shall not be liable for any delay or delay in the shipment caused by the shipping company.

Enjoyable shopping!

 

Product Return Policy

1. The customer is entitled to return a product purchased through the site, within 14 days of receiving the product.
2. The returned product must be complete and in its original condition, within the package in which it is packaged, including the original labels and the invoice.
3. The right of return as aforesaid shall not apply to:
4. Products repaired at the customer’s home;
5. Products manufactured specifically for the customer according to special dimensions or requirements;
6. Products that the law does not allow to return;
7. If the customer requests that the products ordered be delivered to him later than six months from the date of the transaction, the right of cancellation does not apply when the customer wishes to cancel the order after the date of delivery.
8. In order to clarify, in any case of cancellation of the order, by the customer, and / or return of products (excluding – return of defective products and / or shipping error
Caused by the Company), the Customer will be obliged to pay for all expenses and charges including packing, freight and insurance charges for product delivery and costs connected to the return.
9. Only upon receipt of the product, will the Company refund the original purchase price, minus 5% or 100 NIS (whichever is lower) as cancellation fees.
10. In any event, the Company shall not be liable for any loss or damage during delivery of the returned products.

Delivery

1. The products shall be delivered to the registered address as appears on the virtual form provided via our web site by the customer or to any other address by mutual agreement between the parties in writing.
2. Since the Company does not maintain inventory of products, and the products in part are hand-made on demand, the customer acknowledges that the Company cannot guarantee delivery of order and delivery schedule cannot be guaranteed. Customer waives any claim regarding the time of delivery.
3. However, the Company will attempt to supply the products within 28 working days after receipt of payment confirmation from the customer’s credit card company.
4. In the event that the item has been transferred to the shipping company, our Company shall not be liable for any delay or postponement in the shipment caused by the shipping company.

Enjoy shopping!